سياسة إلغاء الطلب

Order cancellation policy approval: The customer can cancel the order and recover their money in the following cases: if more than 10 hours have not passed since the order time, or if a shipping policy has not been issued, or if the order status has not been changed to "Completed." The customer is not allowed to cancel the order after the shipment has been handed over to the shipping company. 3- Method of canceling the order: If the customer wishes to cancel their order before the shipping policy is issued, or before the order status changes to "Completed," or before more than 10 hours have passed since the order time: How will the customer cancel the order before execution? Steps the customer will take to cancel the order before execution: 1. Click on the account icon at the top of the store, then click "Order List." 2. Click "Cancel Order" to cancel the order before it enters the execution stage.